IT Service Intelligence users can monitor splunk as a service easily by deploying the “Monitoring Splunk as a Service” ITSI Content Pack. In this post we take you through the simple steps to get up and running.
Step 1 – Install the Splunk App for Content Packs
There are various content packs available and there is a Splunk App to manage them all. The first thing you need to do is install the Splunk App for Content Packs:
- Splunk Cloud Customers
- Raise a support case to request the install of the app
- On-Prem Customers
- Download the app from splunkbase
- Stop Splunk
- Extract the SPL archive in {SPLUNK_HOME}/etc/apps
- Restart Splunk
Further instructions are available here.
Step 2 – Configure the Content Pack for Monitoring Splunk as a Service
From the ITSI app:
- Configuration > Data Integrations
- Select the “Add Structure to your data” tab
- Select Monitoring Splunk as a Service by clicking on the icon
- Click Proceed
- Review the options – for the quickest time to value switch on “Import as enabled” but review the guidance on that here for production systems
- Choose whether to add a prefix – we added “cp-sas-” so that we can easily see the ITSI objects that have been added by this content pack
- Install

Step 3 – Review Service Tree
Take a quick look at the service tree – your Splunk environment is now being monitored! You can delete services for components that you don’t have.

Step 4 – Create Entities
Creating the required entities is covered in the documentation here. We used a simple search as follows in order to map the splunk_role to the hostname. Thankfully we had a simple naming convention:
|tstats count where index=_internal by host
|fields - count
|eval splunk_role=case(match(host,"^itsi"),"itsi",match(host,"^idx"),"indexer",match(host,"^cm"),"indexer_cluster_master",true(),"unknown")
Summary
Hopefully we have shown that the installation and setup of the Content Pack for Monitoring Splunk as a Service is straightforward. It also delivers very quick time to value. From here you can move on to configuring alerting and tuning your thresholds.
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